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Medical & Pharma CRM manager - Customers Relations Mgr. - Al-Dawaa Medical Services C

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Tasks and duties:

1 - To plan for strategic partnership projects with eminent business
organizations (e.g. STC &Saudi airlines) for mutual benefits.

2 - Departmental staff management:
- Recruit skilled and suitable staff.
- Scheduling staff and assigning duties.
- Train, coach and develop staff.
- Assessment and evaluation of staff.

3 - Mange sponsorship activities through:

- Planning for sponsorships.
- Evaluate and critique proposed sponsorships and highlight benefits of participation.
- Selecting sponsorships which will provide the best interest to the company.
- Communicate with sponsorships’ organizing committees.
- Assigning staff.
- Assure proper documentation of sponsorships participation data for appropriate utilization.

4- Customer services:

- Search for suitable methods and campaigns to satisfy customer needs.
- Create process of evaluating customers complains and requirements to meet their expectation in a providing a quality service.

5- Loyalty program:

- Apply the best creative ideas and campaigns toward public to gain additional loyal customers and to retain the current customers and increase their loyalty to the company.

6- Medical services:

- Improve the health awareness through different tools as SMS, mailing and direct contacts to serve the Saudi local community.

- Designing the suitable health campaigns for screening chronic diseases and improving the society health awareness.


Keep a positive and productive continuous communication link and rapport with all governmental authorities, private sector personnel, companies, sponsorships organizing committees and all business related parties to serve the company needs.

- Being a good listener and comfortably handle customers anger in order to build a positive understanding, trust and confident by customers.
Job Details

Date Posted: 2013-04-05
Job Location: Eastern Province, Saudi Arabia
Job Role: Marketing/PR
Company Industry: Pharmaceutical; Healthcare, Practitioner and Technician; Medical/Hospital

Preferred Candidate

Career Level: Management
Gender: Male
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
Degree: بكالوريوس/ دبلوم عالي

عزيزى العضو \ الزائر لايمكنك مشاهده الروابط الا بعد الرد



عزيزى العضو \ الزائر لايمكنك مشاهده الروابط الا بعد الرد


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