Guest Service Agent - Hilton Garden Inn Olaya Riyadh

Welcome and check in for guests, as well as check out of departing guests in accordance with the established standards Preparation and processing of group arrivals - carry out check in Is aware of SALT figures in regular basis and ensure that customer feedback is tackled in issues relevantly Be available for guests at all times as a point of contact and co-responsibility for appropriate treatment of guest complaints Acceptance and passing on of the wishes of guests to the corresponding departments Inform the housekeepers with regard to special requests, early and late departures, changes of room and other information
Know the Hilton Honors Club - advertise for new members, support the supervisor in the administrative work.
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